FAQs
What type of products does Gerber Media Templates Store offer?
Gerber Media Templates Store specializes in digital marketing templates. Our products are designed to help businesses and individuals streamline their marketing processes.
How do I receive my digital product after purchasing?
Once you complete your payment, you will instantly receive a download link to your registered email address. This link lets you download your purchased digital products directly to your computer.
What payment methods are accepted at Gerber Media Templates Store?
We accept a variety of payment methods, including Credit/Debit Cards and PayPal. All transactions are secure and encrypted for your safety.
Can I get a refund for my purchase?
Due to the digital nature of our products, all sales are considered final. We encourage you to read the product descriptions carefully before making a purchase. However, if you encounter any issues with your product, please contact us, and we'll do our best to resolve the situation.
Are the templates editable, and do I need special software to use them?
Yes, our templates are designed to be editable. The specific software needed can vary depending on the template (e.g., Microsoft Word, Excel, etc.). Please refer to the product description for details on the required software. Our templates aim to be user-friendly and accessible to those with basic software knowledge.
Can I use the templates for multiple projects or commercial purposes?
When you purchase a template from Gerber Media Templates Store, you receive a standard license that typically allows for personal use or for use in a single commercial project. For extended use cases, such as multiple projects or clients, you may need to purchase an additional license. Please check our licensing terms for more details.
How long will I have access to my download link?
Your download link does not expire; however, we recommend downloading your purchased products immediately and backing them up in a secure location. If you lose access to your files, please contact us with your purchase details, and we will assist you.
I'm having trouble with my download. What should I do?
If you encounter any issues with downloading or accessing your files, please contact our support team using the Contact us page. Provide details of the problem along with your order information, and we'll work swiftly to resolve the issue.
Do I need to attribute or credit Gerber Media Templates Store when I use the templates?
No, attribution or credit is not mandatory for using our templates in your projects. However, we always appreciate a shoutout or credit when possible, as it helps our store grow and enables us to continue creating high-quality templates for our clients.
How can I contact Gerber Media Templates Store for further questions?
If you have any more questions or need assistance, you can reach out to us via the contact us. Our customer service team aims to respond to all inquiries within 24-48 hours.